Our Ordering Terms

• Shipping Instructions: Please give us your complete street address. UPS will not deliver to a PO Box.

• Payment: We accept visa, mastercard, carte blanche, money orders. But please do not send cash in the mail with your order. Company or personal check are acceptable but we may have to wait for your check to clear our bank prior to shipping. Make checks payable to Batish's. A $20 service charge on all returned checks.

  If you feel more comfortable, you can fax us your credit card information or call us on our toll free order line 1-800-RAG-MALA.

• Sales Tax: California orders add 8.25% unless you are a retail account with a valid resale certificate on file.

  Grace Trial Period: All sales are final. We offer a 3 day (from when you receive the goods) grace period on most items. We will consider an item sold if we are not notified by registered mail within 3 days of your receipt of goods (no exceptions) of any inconsistencies or incorrect items. Please see our returns policy below.

• Shipping Time: We can never guarantee the exact delivery time of anything but we promise to do our best to get your order to you as soon as possible. We do not accept orders with deadlines. We are not a seasonal business. An item not in stock can take 6-12 weeks.

• Returns: To return an item you must call, write or email for a Return Authorization. Any item returned to us without our authorization will be returned to the sender COD for shipping charges. Any item returned should be properly packed, insured and shipped prepaid. We accept no COD shipments. We do not give refunds or exchange books, harmonicas, reeds, CDs, video or audio tapes or kits that have been started. We will replace or repair defective items. All retuned items must be in new condition.

• Refunds: We are happy to grant refunds within our 3 day grace trial period. We do not give refunds or exchange books, reeds, harmonicas, records, CDs, video or audio tapes or kits that have been started. We will replace defective books, CDs, harmonicas, tapes or videos. Shipping, packing and handling charges are not refundable.

• Foreign Customers All payment for foreign customers will be accepted in U.S. dollars only via credit card or an International Money Order. Retail accounts can wire te funds to our bank. Please contact us for details.

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  ©1995/1996/1997 Batish Records
  email: info [at] batish.com
  All rights reserved. Intended For Personal Use Only.